Customer Stories

Viewpoint_CS_Jobpac_Planet_Plumbing_2018_FINAL

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C A S E S T U D Y VIEWPOINT.com | +1 800.333.3197 Planet Plumbing is a broad-based plumbing company that has gained an enviable reputation as a trusted expert and leader in the installation of hydraulic services including the hydraulic design, development, and construction of some of the country's prestigious projects. Founded in 1995, Planet began as a one-man outfit and now the company hosts many dedicated tradespeople that assist Planet in becoming one of Australia's most preferred plumbing contractors. Over 85% of Planet Plumbing's business is focused on delivering large- scale construction projects for some of the largest building companies in Australia such as Mirvac, Abigroup, John Holland, and Laing O'Rourke. Nationally, recent project numbers have exceeded $350 million to-date, with an increasing focus on projects with hydraulic values in excess of $10 million. Despite Planet's best efforts to continually improve the efficiency of projects and deliver a service that far exceeds clients' expectations, the company was grappling with inefficiencies caused by a business system it had outgrown. Facing Risks and More Responsibility With demand for Planet Plumbing's innovative solutions growing at an average rate of 45% each year, so too has its need for a robust business solution to improve its bottom line, increase efficiency, reduce risk, and achieve greater project visibility. "We'd been using MYOB and spreadsheets to manage projects, accounts, and project estimating," says Anthony Alafaci, Group Managing Director at Planet Plumbing. "However, we began noticing the negative impact of using an elementary business processes such as this. For example, within MYOB it is possible to delete the entire history of a transaction. This meant individual users had an inordinate degree of power allowing them to completely remove critical business data, which could potentially lead to severe ramifications for the overall business." Planet Plumbing Gains Visibility and Reduces Risk by Moving to Jobpac Connect by Viewpoint 20-22 Box Rd Taren Point, New South Wales 2229 1300 955 083 planetplumbing.com.au CUSTOMER OVERVIEW Type of Construction: Hydraulic Plumbing Contractor Headquarters: Taren Point, New South Wales Revenue: $40 - $75m Employees: 200 Viewpoint Customer: Since 2007 Viewpoint Solution: Jobpac Connect by Viewpoint

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