Customer Stories

RAEL Sees Improved Efficiencies and Customer Support with Vista

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C U S T O M E R P R O F I L E VIEWPOINT.com | +1 800.333.3197 RAEL Automatic Sprinkler Company, Inc. is a third generation full service fire protection company. After nearly 80 years of uninterrupted service, RAEL is one of the most trusted names in the fire protection installation industry. RAEL is design-oriented to create solutions for projects utilizing the most technologically advanced and cost-effective methods. To that end, the company employs the latest design and installation technologies in order to remain at the leading edge of the fire protection industry. RAEL began a search for a software solution to replace its system that was providing limited inventory and job cost capabilities that were negatively impacting the business. It was determined the company needed a robust solution they would not outgrow and would meet the needs of the entire organization. WE CAN HELP Vista by Viewpoint offers advanced technology, a configurable user interface, and broad application features — making it RAEL's clear choice. RAEL has reaped significant benefits from this complete offering of project management, service management, and field mobile applications. The contractor has many different business units that include inspection, installation, and repair that operate in different workflows, but now use the same solution. Viewpoint's software provides visibility throughout RAEL's operations while improving overall efficiencies and customer service. VIEWPOINT.com | +1 800-688-8226 RAEL Sees Improved Efficiencies and Customer Support with Vista ™ by Viewpoint CUSTOMER OVERVIEW Prior Software: EMQUE: Perfect Project Type of Construction: Fire Protection/Sprinkler Headquarters: New Hyde Park, NY Customer Since: 2005 Viewpoint Solutions: Vista ™ by Viewpoint Viewpoint MEP Estimating Viewpoint Partners: FieldConnect Viewpoint is a great solid company that does not rest on its legacy code as do some of its competitors in the market. This makes Viewpoint a great long term investment. -David Mulligan, VP Project Engineering/IT Manager ©2018 Viewpoint, Inc. All rights reserved. Viewpoint ® , Vista ™ , Spectrum ® , ProContractor ™ , Jobpac Connect ™ , Viewpoint Team ™ , Viewpoint Field View ™ , Viewpoint Field Time ™ , Viewpoint Enterprise Cloud ™ , Viewpoint Estimating ™ , Viewpoint Estimating MEP ™ , Viewpoint For Projects ™ , Viewpoint HR Management ™ , Viewpoint Field Management ™ , Viewpoint Financial Controls ™ and ViewpointOne ™ are trademarks or registered trademarks of Viewpoint, Inc. or its subsidiaries in the United States and other countries. Other names and brands may be claimed as the property of others.

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